Ethan Allen - They do not stand behind their product
I purchased a round accent wood table in June of 2011. In Jan of 2018 I saw that there was a split in this table.
When I contacted the local store , I was told โ it is out of warranty โ. I then called corporate, explaining that said table, sat alone unused. No one ate, colored,drank, computed or anything on it. It simply sat there to look pretty.
I had a glass cover made to protect it and was told โthat was the problem. I have a dining room table that had glass on it. Purchased in the1980,s ( not Ethan Allen) no problem! The best they could do is split the cost of a new top and installation,which would cost close to $300.
This is unacceptable. I have what the would call โlesser qualityโ furniture which I will not name which has been beautiful for the last thirty years.
As I have told Ethan Allen, I felt the table is defective. I will not purchase from them again.
Reason of review: Bad quality.
Monetary Loss: $600.
Preferred solution: Price reduction.
Ethan Allen Cons: Lack of accountability.
Location: 4380 Lassiter At North Hills Ave, Raleigh, NC 27609, USA
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