After many years of saving for a kitchen redo, I wanted a new table...a nice simple counter height table and chairs to fit in our small dining area.I thought I was buying quality when I ordered them from Ethan Allen.
Not only a month late (ordered in Jan for May delivery), but a table finish that is flawed in a couple of areas. And one chair rocks back and forth really bad (my new floor is level). It also has a blob of finish on the seat. Have been trying to get them out to fix these flaws to no avail.
They say send pics but their system says the photo is too big (sent small size) and video of the chair rocking back and forth....nope, too big. I will say they are very polite as they screw around with you if that is a condolence for your $1000s spent. I could have spent a couple $100 for equal quality.
Moral of this story, don't waste your money, find a furniture maker and have them build it for you.No can upload the video of the rocking counter height chair.
More Review Details
|Product or Service Quality|
|Value for money|
What I liked
What I disliked
- Poor quality and lack of help
- Reason of review:
- Bad quality
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Review category
- Furniture and Decor
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I have had my Natuzzi leather sofa and recliner for 10 years. We just moved and my wife insisted on new leather because of the color of our Natuzzi. She..."
- "The quality of RTG furnitures sucks！ And their so-called "Force Field" treatment is a total scam!!!! Purchased one Cindy Crawford Sidney Road sofa, one loveseat and one ottoman from RTG's supercenter..."
- "I spent over $4000 on the second most expensive tempurpedic mattress in the store. When we got the mattress, we noticed it has several old, dirty stains. They mattress did..."
- "Disquesting! Received an edible arrangement for a gift, when I opened it it was torn all apart like someone threw it down the stairs and the fruit was all..."
- "I ordered 4 skull shot glasses and have not received it. Customer service is awful cant get a hold of anyone..."
- "I bought a Victoria Secret blanket from a girl named ac96 and She tried to make a lie up and won't refund my money, I want every fine back on..."
- "Got a car at Luton Airport GM while raining and couldn't check it thoroughly. When I returned it they found these scratches and charged me 688 GBP! And the GM..."
- "Went to the mac store in the westfield at Stratford. When i got to the till the lady that served me was so rude loads of attiude and couldnt be..."