Product: Ethan Allen Sofa Clear all filters (0 of 43 reviews match)
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I called and ordered a ready made sight unseen sofa for the first time and I love it! The operator got my order correctly and the white color is beautiful. The delivery men called quickly and delivered it on time putting it in my den in the perfect spot! I plan to...
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Anonymous
Anonymous

I wish I could say tbe same since April of 2018 Ive been waiting on a sofa delivery and it is now September and customer serive is horrible after 3 times sending me my two sof...

EthanAllen_CS
EthanAllen_CS

Thank you so much for the lovely note! It is always refreshing to hear of such a wonderful experience. We are quite happy to hear that your sofa is working out perfectly for y...

4.9
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Ethan Allen Sofa
#1336916
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The Bennett sofa with high performance fabric was delivered wrapped entirely in plastic. Shortly after the plastic was removed and the delivery men had left, I started noticing a chemical, weird smell from the Sofa! I experienced coughing, headaches, eyes watering...
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Anonymous
Gene Cole

I too, am disappointed about the customer service and product quality. My wife and I have been EA customers for many years. Recently, we purchased a sofa and to our surprise w...

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Ethan Allen Sofa
#1325733
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Ethan Allen Sofa Review

Horrible!Do not purchase furniture from EA! I purchased north of $100k over the years and our latest purchase was an 8k sofa that both the fabric and cushions are defective. We were in contact with them within weeks and now 5 months later I'm still staying to get this resolved. It's so bad that I had to take to FB and even the media to get my money back. Buyer beware!
1.5
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Ethan Allen Sofa
#883334
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We spend just under $10,000 dollars at the Ethan Allen (EA) Calgary (Dalhousie location). The entire process was a terrible experience and I would not recommend EA to anyone. To start, we had an "interior designer" come to the house to give some ideas. The interior...
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1.3
Product
Ethan Allen Sofa
I didn't like
  • Delivery damages
  • Poor customer service
  • Interior designer not helpful
#772004
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I bought a very expensive sofa.It's is very poor quality...could of spent one fourth the price anywhere else for better quality. There are loose threads all along top cushions, it's not good quality. I wasn't going to buy it in the first place b/c it was to big for my...
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1.2
Product
Ethan Allen Sofa
I didn't like
  • Poor quality
  • Sofa and salesgirl
#771508
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First, we ordered the coach 2 months ago.We then registered online and tried to check the status online.  On the webiste, we were unsuccessful to locate our order. Then we called customer service and they were not able to assist or locate the order. We called the store...
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2.3
Concordville, Pennsylvania
Product
Ethan Allen Sofa
I didn't like
  • Lack of accountablity
  • Lack of professionalism
#667491
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I bought two EA loveseats and the leather scratches at the smallest touch and i am terribly careful with my furniture.You barely need to touch it for a scratch or knick to appear. I am not kidding. I am wondering if the leather is real or some kind of leather veneer....
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Anonymous
Anonymous

That is exactly how REAL LEATHER is!!

Anonymous
Anonymous

Hello! My name is Paula and I work for Ethan Allen Global, Inc. I can confirm all of the leathers we offer are real leather! If we can be of assistance, please reach out to...

Product
Ethan Allen Sofa
#666876
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A friend purchased furniture from Ethan Allen and gushed about the customer service and quality of their product. When it came time to purchase new furniture for my home, I decided to go to Ethan Allen. I met with a designer who helped me pick a sectional which came to...
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Anonymous
Anonymous

forgot to mention that until I come up with the additional $1500, they will not deliver my sectional (which I understand), but I will now have no seating I. My living room ot...

West Windsor Township, New Jersey
Product
Ethan Allen Sofa
#578925
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I purchased two sofas for my family room. Within six months the fabric was wearing and pilling. The sofas look as if we have had them for twenty years. After months of waiting for a decision. I was informed it was normal wear and tear. I am disgusted with the poor...
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Ethan Allen Sofa
#522302
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Ordered $7500.00 of furniture from Ethan Allen. Sofa arrived 6 weeks ago and it is so stiff no one will sit on it. Back cushions are all puckered. The remainder of the furniture was to be delivered last week and they have extended the ship date for the third...
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Anonymous
Joshua X

Did Amex solve it for you?

Product
Ethan Allen Sofa
#520686
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