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Many years ago we made Ethan Allen purchases and very satisfied. Things do change. Last year made purchases from Watchung Ethan Allen store. We had asked salesperson a number of times if the living room furniture would fit and look right. Oh yes and yes. Well it...
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2.2
Watchung,New Jersey
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Ethan Allen Manager
#936011
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I went to the Catonsville location had kerri Wist for my designer the worst customer experience I've ever had called the store manager Jessica never got any help had to call another Ethan Allen at another location to get the general manager's name and had to resolve...
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1.0
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Ethan Allen Manager
#779307
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i submitted a resume to then and called to follow up. I spoke with the manager there and was told by him that he is very fussy with who he hires and they have to be proficient in sales. He then went on to tell me that he did not like what was on my resume and was...
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Anonymous
Anonymous

Obviously, this person can't even write a simple sentence. Enough said.

2.0
Product
Ethan Allen Manager
I didn't like
  • Poor deliery and poor design skills
#726528
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We purchased selected a couch at the Sterling Heights store along with a fabric that the salesperson recommended at durable as well as comfortable. When the couch arrived the cushions were super hard and the fabric was so rough I needed to put a cloth over the arm...
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Ethan Allen Manager
I didn't like
  • Lack of accountablity
  • Poor customer service
  • Lack of professionalism
#679468
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Received expensive Ethan Allen couch that wrinkled after am hour and had three seams that shouldn't have been there. Had to persist and insist on a new couch. Took many weeks and an attitude from manager and customer service turned me off to EA! Don't waste your $ with...
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ggmoney
ggmoney

My wife and I have purchased over $40,000 worth of Ethan Allen furniture throughout the years. We had this opinion that if it cost more the quality would be better and also th...

Anonymous
Paula with Ethan Allen

We are sorry to hear of this. At Ethan Allen, quality and service is at the root if everything we do. Would you reach out to us at Help@ethanalleninc.com so we can learn mor...

2.4
Product
Ethan Allen Manager
#564486
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Horrible experience will never go back. EA store Lake Oswego, OR store. Have spent 20k in the past so went in for a file cabinet for my office. Bought a cabinet they incorrectly charged my account said at the time they didn't know how to fix it. I made a notation...
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Ethan Allen Manager
#508773
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I purchased a very expensive leather chair with an ottoman from Ethan Allen in Baton Rouge, La. They were in the process of relocating and had the chair on sale for around $2,000.00. Regular price was about a thousand more. The chair is beautiful and I sat in it for...
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Anonymous
Anonymous

This...."I took the cushion to an upholstery shop and had it changed to...a hard piece of foam." I would think a "hard piece of foam would be uncomfortable..Sounds like y...

Anonymous
mistake maker

Re Swampfire...You have been much too naive.I have purchased many pairs of shoes in my life that eventally I realized just didn't fit right. No two butts are the same.Down fil...

Product
Ethan Allen Manager
#460761
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I bought an $8,000 bedroom set from the "Estonia Collection." The pieces are all made of the poorest quality I have ever seen. The chest and dresser are both bowed in different places, as if sub-standard wood was used and not properly dried. The rustic looking handles...
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Ethan Allen Manager
#386966
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I recently purchased about $3,000 in goods from Ethan Allen in Chandler, Arizona. I had built great rapport with my designer and was planning on furnishing my new condo (and corporate offices) with Ethan Allen furniture. In fact, I own three lifestyle magazines and...
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Anonymous
frequent Kreiss and Baker cust

Kreiss and Baker! Very funny! You can and will run into the same kind of problems( because it is part of the process!) Kress and Baker pillows might run you $500 haha...and yo...

Anonymous
Palm.Springs

Re previous comment from.BS...yes, this too was the reason I left interior decorating and furniture sales! People can he so naive and unrealistically demanding. Businesses are...

Product
Ethan Allen Manager
#333710
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We purchased at least $3,000 in bedroom furniture from Ethan Allen. Within a week after its delivery, my flat screed TV was stolen. We have never ever had any theft in the 20+ years we've lived in Celina. Go figure. Apparently this outfit oursources its delivery...
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Ethan Allen Manager
#253379
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