Not resolved

We purchased a sofa, recliner, and custom carpet from Ethan Allen almost three years ago. The carpet was low pile with a geometric design stitched on top.

After a couple of months the top design began to "unstitch," and this progressed to the point that EA replaced the rug with a new one eleven months after purchase. Now two years after purchase it is unstitched again in places. This carpet cost almost $3,000 for an area rug. EA says the warranty is over, although we have the same problem again.

It looks great in the room from afar, but I doubt it will last five years because it is falling apart. We are a retired couple and it gets little wear. It is in a television room and not in a heavy traffic area.

Other purchases were fine, and design services were excellent. Rug a "bust."

This person wrote the review because of bad quality of ethan allen carpet from Ethan Allen. Reviewer claimed that he or she wants Ethan Allen to read this review and look into the issue (if any).

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