Not resolved

Carpet pattern switched. No padding available.

Company received $1,500 and still refused to settle issue. No sample of carpet that was a substitute for what I ordered. Ethan Allen, President in New Mexico Store threatening Lawsuit.

Unreasonable behavior when carpet will be purchased in full when and if padding for radiant heated floors is available and sample material for substitute pattern is evidenced. Looks like Litigation is forthcoming from what I believed to be a reputable Store.

Product or Service Mentioned: Ethan Allen Carpet.

Reason of review: Not as described.

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