Ethan Allen - Scratches on my new dining table
We bought 3 rooms from Ethan Allen ( family , formal living and dinette)
We noticed that the dinette table scratches easily even with place mats), my nephew was writing on a piece of paper on place mat on table I noticed that all the marks showed on table.
First I emailed the sale person ,didn't respond then I called the store and left her a message she send me an email to call customer service. When I called customer service the told me nothing we can do for you you should google and find some one that do restoration for antique furniture ,she didn't even offer that someone come and have a look at table and give us an opinion about how to fix it.
Very very bad customer service , very disappointed in Ethan Ellen ( very expensive furniture and no what so ever support or care to their furniture)
My friend bought her table from a cheaper furniture place and they always send her some one to take care of any scratches
I will never buy from Ethan Allen again as they don't stand behind their products
More Review Details
You May Also Like
- "Ethan Allen... Extraordinary prices... Ordinary product... Unacceptable service... Such a shame!Custom designed down-filled couch arrived after 16 weeks with deep gash in the arm from careless unpackaging... 2 weeks later..."
- "These people delivered (2) new leather couches 1-1/2 months late in July, 2008. Tore a hole in (1) couch when bringing in to the room. Since then, they have moved..."
- "BOBS SELLS REFURBISHED FURNITIRE!!! (See Pictures)I am very, very pleased with my Bob's purchase. My wife and I were looking for a new bedroom set. So in..."
- "Booked a 5 day rental from Payless Car Rental at an offsite airport location (Toronto Pearson International) through Expedia. A few days later I checked Priceline and found an..."
- "CRS Granite, ie: Custom Resurfacing Solutions of Ancaster Ontario, Phone 1 877 6487997. March 2011, Ordered granite countertops to be layed ouver new plywood and old tops to be removed...."
- "Said breeder, Lila Kyriakopolous, sold us a sick Pomeranian puppy on February 2nd, 2013. We paid $850 and she gave us a health guarantee. She also did not vaccinate the..."
- "H.E.B. in Elgin Texas does have some of the rudest customer service people I have ever met, and unfortunately it's the closest HEB to my location. I would rather travel..."
- "I ordered the top of the line Bouquet of roses (Exquisite Upgrade) for my wife's first birthday as a mom back in August 2015 (VERY IMPORTANT AND MEANINGFUL). The..."
- "Your Suave Professionals Almond & Shea Butter Shampoo is AMAZING. I'm beyond satisfied/ happy/ ecstatic with this product. I used to have the softest hair and I didn't need conditioner..."