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Home  »  Consumer Reviews  »  Furniture  »  Poor Quality and Bad Customer Service
Poor Quality and Bad Customer Service
Jul 25, 2008
Ethan Allen complaint by Springerbound
I purchased an ottoman that has popped buttons for 3 times. The second time I called after 6 weeks to find the piece just laying there with not intention to fix it. I paid over $800 for this piece. It has broken again. I called the store several times and no one even answers the phone! I also complained the the fabric has not lasted, it is deteriorating and has not kept it's crisp finish. I would stay away from this company. I will purchase it from a company I trust...Virginia Wayside Furniture in Richmond, Va.

G W consumer

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  Comments (4)
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1. Written by Paula Mandeville, on 04-08-2008 08:59

Dear G W Consumer - I am sorry to hear of this, and would like the opportunity to assist you. Would you contact me at 203.743.8257 or via email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it ? I look forward to hearing from you. 

Paula Mandeville 

Director, Retail Services 

Ethan Allen Global, Inc.

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