ethan allen store

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ethan allen store

Mar 2, 2008

Ethan Allen complaint by Willowhouse1237

My wife purchased an Al Fresco all weather carpet from Ethan Allen. Online I found the exact same carpet for half of what we paid. Five days after it was ordered, it went to see if I could cancel the deal or renegotiate the price. They wanted a 30% restocking fee to do so and would not renegotiate the price.

It's a live and learn situation, but I won't ever do business with them again. We knew they were a little higher priced, but this was ridiculous. So, if this was any indication of their pricing, we'll be shopping elsewhere from now on and suggest you do the same.

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Comments (2)

1. Written by changed my mind, on 29-07-2008 16:00

i am so elated that i read the post before i actually purchased any funiture i am redoing my whole house and been searching for furniture at various stores . Now i know not to even venture on this site

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2. Written by Paula Mandeville, on 22-04-2008 13:27

At Ethan Allen we are committed to providing our clients with superior service and a total design experience. We would like to take this opportunity to offer our assistance. Please contact us at 203.743.8663 via telephone or email Paula Mandeville, our Director of Retail Services at

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