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Home  »  Consumer Reviews  »  Furniture  »  ethan allen farmhouse table...top peels, scratches and shines
ethan allen farmhouse table...top peels, scratches and shines
Jan 30, 2008
Ethan Allen complaint
Has any one else had problems with the ethan allen farmhouse table? We have had ours for 1.5 years and it has a shine that can't be wiped off, scratches and dings that come from the slightest bit of use and is actually wearing away at the edges.

This table was purchased as a family table and they are now telling me I need to put a piece of glass on top. Who wants a farmhouse table with glass on top?

The local store has agreed to replace the top, but I know this will just happen again because we have been very careful with this table.

Honestly, the table we had previously that was purchased from Naked Furniture and finished to our specifications had a better life than this much more expensive table.

I'm wondering, has Ethan Allen lowered their workmanship?

Beware if you buy from them.

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  Comments (9)
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1. Written by A.N. Onymous, on 19-05-2009 14:21

I have made some furniture of my own for personal use (I'm not the greatest craftsman and I'm slow going to ensure quality). With that said, I have to side with Ken Buddha on the finish issue. There are a multitude of different finishes on the market, none of which will last through regular and normal wear for more than5 years. The Ethan Allen Farmhouse table, as my understanding, has a very thin finish on it which gives it a rustic look. This finish should've never been unsed in the first place, at least not on a table meant for dining. MY advice to those who have problems with the finish is to take a piece of sand paper (220-250 grain) and carefully sand off the factory finish. Once cleared, refinish with a solid laquer. I'd also use about 3-4 coats. This will take care of minor scratches as well as give a new coat of protection to the surface. I only advise this method if you're able to spend a few hours (4-6) to do this correctly, otherwise do not attempt. 

 

As for scratches, no matter how careful you believe you are, wood gets scratched easily, especially light, soft woods. Pine, balsa, and some cedar can get easily scratched, whereas oak and walnut can handle abuse much better, yet still sustain superficial scratching. It is, after all, wood and not steel.

2. Written by rose marie, on 07-03-2009 10:25

i have the ehtan allen farmhouse table and having the same problem...it has all scratches, it not even 4 months old...this is the 3rd table, one started to split and they nall scratched with in a week. i use place mats and am so careful, I am having agin the service man come next week. I AM AT WITTS END.

3. Written by Michele M, on 23-09-2008 05:53

YES, we have the same problem -the finish is so soft it has worn away - they don't sell anything like it anymore since i suspect others have issues as well...

4. Written by chrys, on 31-08-2008 16:16

I have the farmhouse pine table and it is about 10 years old but I don't have any problems with the finish. It is a pine table and this is a soft wood so it will scratch. my table came distressed so a few scratches just blend in. the finish is holding up great even after all these years. i do use coasters and place mats and wipe up spills to avoid damage. i love my table

5. Written by cindy, on 27-08-2008 14:25

I have had the same problem with a wood and iron table I bought just recently from ethan allen. The repairman has come 2 times to take care of the scratches but once whatever he puts on dissipates(within a week) all the same scratches are back. It came to me this way and I can tell the workmanship is not there any more. It is a shame because it is utterly frustrating and I expect so much more. i have purchased numerous items in the past and the workmanship does not comprae.

6. Written by Ken Buddha, on 18-07-2008 16:16

No, Queen. Spelling is not my problem, typing is. And you need to learn how to read, especially what I wrote. I explained the finish and why the complainer and you expect the wrong things from what you buy. Maybe you folks don't read the customer care brochures or maybe you don't understand what you read. 

 

No finish is bulletproof. And niether is any wood that the finish is applied to. The problems described here are issues of customer-caused wear and tear, not defective finishes or inferior products. 

 

Since when in your career as a finisher did you start applying these perfect finishes that do everything you want? You're not a finisher? I am. And I know my finishing, my finishes and my furniture. Inside and out. 

 

Spelling? How does that help you to understand a finish that you know nothing about?

7. Written by Concerned, on 20-06-2008 19:34

Queen, most companies do not even care if a consumer complains. At least this company has a representative that gives you a phone number to contact her at with complaints. I have dealt with Ethan Allen for years and they have always been great to me. The farmhouse table is very distressed and will shine up with improper use. I don't think this is buyer beware, it's more like consumer read your user care guide for the wood furniture.

8. Written by queen, on 03-06-2008 04:35

ken you need learn how to spell. for the price of the table, ethan allen should make sure the quality is up to par, and that fact that they know it is not as great is as it should be they also need to have a superior customer service department and that too is lacking. paula mandeville what a poor attemt to advise these pissed customers of your attempt to provide service by cutting and pasting your simple comment on every complaint. how about addressing each complaint personally?

9. Written by Ken Buddha, on 26-05-2008 01:26

You damage a table's finish and blame it on the manufacturer. Wow. And that's a finish that's at best 5/1000th of an inch thick. And you expect wood not to damage. You bought a wood proiduct with a finish yet you expect it to waer like stone?

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